Coffee and Culture – Week 1

Coffee and Culture – Week 1


Welcome to Coffee and Culture where I have 60 seconds or less, to explain to you one thing that you can try this week to improve your frontline team culture.

It’s important now more than ever that your associates understand, fully embrace, and support the mission & objectives of your business. Millennials and Gen-Z employees are taking over the work force, and they are highly loyal to brands and companies whose mission, purpose, objectives are things that they can stand behind, things they support. (Think Apple, Ben & Jerry’s, Ritz-Carlton)

When’s the last time you or your frontline managers reminded your associates why you exist? This week use one of your daily team huddles to remind, reinforce, and really inspire your associates with your purpose, your mission, and connect it to their hearts and their minds.

Next week, we will talk about your employees’ purpose and how connecting your company purpose to your employees’ purpose is really going to provide an opportunity to supercharge your company culture.

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#35 – Love Your Neighborly As Yourself Ft. Josh Sevick and John Dobelbower

On our first two-guest episode, Joel has a candid chat with Josh Sevick, President of The Grounds Guys, and John Dobelbower, Director of Franchise Development at The Grounds Guys, a Neighborly company.

Hear about the hard life lesson that changed John’s career path, the Code of Values that guides their company culture and is reviewed daily by their frontline teams, who is the most important role in the company and how they’re identified, and a lot more neighborly advice as well. You won’t want to miss this one.

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#33 – Chasing the Right Things Ft. Jeff Oddo

Joel sits down for a transformational discussion with Jeff Oddo, owner and CEO of City Wide Facility Solutions, providing over 20 facility solutions, from handyman services to janitorial to parking lot repairs. Jeff shares the divine intervention of Mr. Cho, who inspired their pivot to the franchise model, leading his household how he leads his business, his advice to his younger self, how to chase and pursue the right things in life, and much more.

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Engaging Everyone, Everywhere, Every Day.