Transcript:
Welcome to Coffee and Culture where I have 60 seconds or less, to give you one easy thing that you can try this week to improve your frontline company culture.
We are all afraid at times and it’s present in most work cultures but it doesn’t have to be. Fear must be normalized in order to take away it’s power, both over us, and our employees. Last week I encouraged you to set the stage by vocalizing your own fears and now it’s time for you to talk to your employees about theirs. What are some things that make them afraid at work? Do they think that others feel the same sort of fears? Hearing about other people who have the same fears, feelings as you do, can be incredibly comforting and healing. It creates a sort of strength in your relationships with others that simply just having commonalities with them does not.
This week in one of your daily team huddles, ask your associates what they’re afraid of and encourage them to let you know about them personally or anonymously message leadership through a system like Unisyn, and let them know that they’re safe to do so without repercussions.
And next week tune in because we’ll talk about the next step which is just as important, encouraging unrestricted feedback and opinions.